Terms and Conditions

Licence and legal framework

Just Casino operates under licence number 8048/JAZ2020-13, granted by Curaçao eGaming through Antillephone N.V. The licence governs our game certification, payout handling, player-funds arrangements and complaint procedures.

Access is permitted only where online casino play is lawful for you personally. Territorial restrictions apply, and it is your responsibility to confirm the position in your jurisdiction before depositing. We block registration from countries we do not serve, but the absence of a block is not legal advice.

We may amend these terms as regulation, payment infrastructure or game supply changes. Material amendments are notified by email or on-site notice before they take effect, and continued play afterwards constitutes acceptance. The version published on this page is always the operative one.

Your account

One account per person, per household and per device. Duplicate registrations are closed, and any winnings generated on a duplicate may be voided while the original deposit is returned.

Registration details must be true, current and yours. Playing on behalf of another person, lending your credentials or accepting funds into your account for a third party all breach these terms and may trigger closure.

Keep your password private and change it if you suspect exposure. Activity from your credentials is treated as yours unless you notified us of a compromise beforehand. Notify support immediately if you see a login or transaction you do not recognise.

We may suspend an account pending verification, on reasonable suspicion of fraud or collusion, on instruction from a regulator, or where continued play appears to be causing you harm. Where a suspension is precautionary we explain the reason as soon as we are permitted to.

Deposits, withdrawals and gameplay

Deposits are credited once the payment provider confirms them. We do not extend credit and we do not accept deposits from accounts or instruments that are not in your own name.

Withdrawals are paid to the same method used to deposit wherever the provider allows it. Before the first payout we complete identity verification; requests made while verification is outstanding are held rather than refused. Processing times depend on the method chosen and are listed in the cashier.

Game outcomes are determined by certified random number generators supplied by our studio partners. Their result is final. If a disconnection, software fault or display error affects a round, the server log governs the outcome and any round affected by a demonstrable malfunction is void with stakes returned.

Bets placed with a corrupted balance, an obvious pricing error or a known software exploit may be voided at our discretion. Where a technical fault leaves an account credited in error, we recover the surplus and explain the adjustment in writing.

Promotions and bonus funds

Each promotion carries its own conditions — qualifying deposit, wagering multiple, maximum stake while a bonus is active, eligible games and an expiry date. Those specific conditions sit alongside these terms and prevail where the two differ.

Bonus balances are separate from cash. Wagering requirements must be completed before bonus-derived winnings convert to withdrawable funds; requesting a withdrawal while a bonus is in progress forfeits the outstanding bonus and any winnings attached to it.

Strategies designed to extract bonus value without genuine play — low-risk betting patterns, coordinated play between accounts, stake sizes above the stated cap, or systematic exploitation of a promotional error — result in the promotion being cancelled and may lead to account closure. Offers are for personal entertainment, one per player unless the promotion states otherwise.

Complaints, liability and governing terms

Raise a complaint with our support team first, describing the issue and any transaction references. We acknowledge promptly and aim to resolve matters within a reasonable period. If our answer does not satisfy you, the matter can be escalated to the dispute mechanism operated under our Curaçao licence.

We provide the service as it stands. We are not liable for losses arising from your internet connection, your device, third-party payment delays, or amounts staked and lost in the ordinary course of play. Nothing in these terms limits liability that cannot lawfully be limited.

The site may be unavailable during maintenance, security work or supplier outages. We give notice of planned interruptions where we can, but cannot guarantee uninterrupted access.

These terms are governed by the law of the licensing jurisdiction. If a provision is found unenforceable, the remainder continues in force. The English-language version governs where a translation differs.